We and the client are in the same boat - Universum

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We and the client are in the same boat

14 Jun 2017

[cml_media_alt id='7515']in the boat with the client[/cml_media_alt]

by Tibi Grigore, Teambuilding Division Manager

A new project, a new adventure.

I was talking in a recent article about the feeling of joy and fulfillment you get when you see how people grow from your team.

Recently, our colleague Andrei implemented his first project and with it a new title – “Dear Agency – we love you”.

How he managed to conquer them – with a lot of openness, enthusiasm, professionalism; besides that, 20% more than I promised them.

We like partnership relations with our clients and this time we were in the same boat literally, not only figuratively.

The rafting activity brought us together on Buzau to the valley in a trip full of adventure, adventures and learning:

1. Partnerships are based on trust, communication and synchronization – When you are in the same boat, the whole team synchronizes. You have complete trust in the people in your boat and you need perfect communication and coordination to finish the trip brilliantly.

2. It takes time for the team to function at its maximum potential – The beginnings are nice, but it takes a short period of time until the whole team gets into its rhythm. But once we’re all rowing at the same speed, the boat goes full speed ahead and nothing stands in our way; Similarly, the relationships with our partners become more and more beautiful with the passage of time.

3. On the river we also encounter obstacles, but together we cross them successfully – If at first it was fun, it took a moment of unsynchronization and the boat ends up packed on a boulder. A few teammates broke away from the boat and floated down the river, while the others were on the boulder trying to get the boat back on the water. For a while it seemed that we would have to abandon the tour; And yet we didn’t lose our confidence and somehow we managed to put the boat back on the water and recover our teammates a little later.

Similarly, in the events we organize, obstacles may appear, but with good communication and trust on both sides, we manage to find a solution every time.

4. What doesn’t knock you down makes you stronger
We start again on the river to the valley. And we discover that the most challenging is just beginning.
The waterfall soon follows, which we not only cross without problems, but approach it through the most challenging place without fear. Because we learned our lessons and the team’s trust and synchronization increased.

5. What’s next?
When you go through a beautiful experience together, you look forward to the next one. Because a partnership is a long-term story, more and more beautiful.

Why passion, energy and 20% extra effort – because when the client is your partner, we are talking about another model of collaboration. One in which the discussion is not about the present moment but about the whole beautiful story that we can write together event after event. Because that’s the only way we can get to know each other better and respond better and better to the client’s needs.

And how nice it is to hear from the partner with whom you are building a successful event – Dear Agency – we love you.

As for colleague Andrei – to as many successful events as possible. We are and will continue to be in the same boat. One in which we learn to row better and better every day, one that every day is prepared to face bigger and bigger waves 😀

See you soon,

Tibi